How to Get the Most from Your Service Provider

 I look forward to answering the phone every day, trying to help people with their garage door needs. Because there are a limited number of motor brands and models, we can usually give a price for repair over the telephone. We ask direct questions so that we can...

Why Get a New Garage Door?

 Do you know what the number one return on investment for home remodeling projects is? Kitchens? Bathrooms? No, it’s garage doors! When you buy a mid-priced garage door, you get between 73 and 84 percent back in added value to your home! And in the Greater Los Angeles...

Small Companies and the Big Box Stores

 When choosing your garage door, you have a variety of buying choices. Not just in model or brand, but in large or small company. As a garage door insider, I know that some of you choose the big box stores. I suggest you don’t, especially since there are so many...

Garage Door Maintenance

We all take our garage doors for granted: as long as you hit the button and the door goes up, we assume all is well. When they start making odd noises or squeaks, we tend to ignore them. When they get loud and clunky, we ignore them. However, sound is a primary tool...

The Importance of Questions

 When calling on any important matter, please remember to prepare yourself for the call. The more questions you ask, the better informed you are and the better you will be served. Here are some questions a garage door company will ask when you call: 1. What is the...

Happy New Year!

 Rebirth! A Fresh Start! Anything is possible! I feel empowered to change! This is actually true everyday, but for some reason in the New Year we make firm commitments to ourselves to make a change or two in our lives. I actually don’t think any of the life changing...

Quality of Workmanship

When I hire a general contractor, I go to www.cslb.ca.gov to see that they are licensed and carry worker’s compensation insurance, a big deal to me. Yet, when the job begins, a bunch of people who can’t speak or understand English show up. I’m paying full price...

Fall is Upon Us

In California that doesn’t mean much; a little less heat, Santa Ana winds, and a time change,. I am always affected by this time change, I hate the dark hours and it takes me a month to adjust. I seek light. When I bought my business 25 years ago, the first thing I...

Freshen Up Your Garage Door

 Here are a few suggestions to greatly improve the look of the garage door you already have. These might also save you money because the garage door that is currently an eyesore can be easily and inexpensively brightened up, so you don’t have to replace it or live...

Customer Service

 As a young homeowner, I remember it took a myriad of estimates to find the right person for the job. I wanted someone who was knowledgeable, honest and detailed. I really wanted to know exactly what was going to happen when I signed that contract. I’ve had many...

July!

 Although it’s hot outside, July is my favorite month because it contains my favorite day, July 4th.  My family came to this country as Hungarian refugees and I am grateful every day that they chose to come here.  July 4, 1776 is the most important day in history,...

Spring Garage Door Service

 Here’s how to give your garage door the TLC it needs for the upcoming summer weather: 1. Test the door.  Is it too heavy or too light?  If it’s too heavy, it’s dangerous.  If it’s too light, the door might spring up too fast, also making it dangerous.    How to tell:...

Need A New Garage Door?

 There has never been a better time than now to buy a new garage door.  There are more styles and materials than ever before and there are unique doors in every price range.  You can have as diverse a design palette as you need to make your garage door suit your house...

Garage Door Tune-Ups

 We all take our garage doors for granted: as long as you hit the button and the door goes up, we assume all is well.  When they start making odd noises or squeaks, we tend to ignore them.  When they get loud and clunky, we ignore them.  However, sound a primary tool...

Trust

Trust is so important to lube the wheels of life.  Wouldn’t it be fantastic if you knew that every conversation was going to be complete and truthful?! There is an implicit level of trust that is established when you place the call to us.  You are curious enough to...

Do you Believe It?

 In every publication in which we appear, I look for my competitor’s ads.  It’s important to stay price competitive.  I examine the offers and call them to get more information.  Even when the advertised price is lower than mine, when I call, I find many hidden...

Worker’s Compensation Insurance

 I have owned my business for 24 years.  I know how hard my employees work and I try very hard to keep them from lifting so much weight that they damage their backs.  I have done the work myself for years and know how much it can wear a body out at the end of the...

Industry Inside Tips

 If you are having a garage door problem, chances are very good that if you describe the symptoms, the person on the telephone will be able to diagnose the problem and give you a price quote.  If they won’t have a conversation with you and insist on coming out, brace...

History

 It’s taken me a long time, but I’ve finally accomplished my goal: excellent installers across the board.  Installers that have been with me for years, some for decades.  We have managed them to their peak performances.  They love being so good at what they do and...

Honesty

 As a rule, we don’t have any customer complaints.  It’s because we’re so easy to deal with and don’t charge you unless you agree to pay.  No hassles mean very few problems for either of us.  We try to do a good job for you and hope that you will see that we are doing...

Trust

 I recently satisfied a mistrustful client who had had many negative experiences with the construction industry.  She was so mistrustful that she could hardly state what the problem was that she was having without trying to tell me exactly how to fix it.  She was...